Any damage claims or errors with orders must be made immediately upon receipt of order. For returned items, within 15 days of receipt of shipment (including gifts), returned items must have its seals intact and containers unopened. Shipping fees will not be refunded and a 15% restocking fee will be assessed unless there is an error on the company’s part. All returns must have a return authorization number from Billy Bean Products, LLC. To obtain a return authorization number please call toll free @ 888-308-4939.
